Customers – Responsibilities
Members and Customers Responsibilities
- Members must sign customer contracts and membership applications when services are transferred or when new service hook-up are requested.
- As part of being a member of the Gas Co-op, member signed Contracts and Utility Right of Way requires you to grant access to properties to extend pipelines from your land to a neighboring property requesting gas service.
- Report any stopped meters as soon as you suspect this could be possible
- Report any natural gas odours when you first detect them, inside or out.
- G.L.D.C. Co-op deals with landowners and holds landowners responsible for the gas used on their property. If landowners rent out properties, the Co-op will allow the account to be switched into the tenants name. GLDC Gas Co-op holds the contract with the landowner, therefore, the landowner is fully responsible for outstanding balances should tenants fail to keep the account in good standing.
- Members must maintain their gas account in good standing with the Co-op
🚨 Important Reminder for GLDC Gas Members 🚨
To help us contact you quickly during an emergency or scheduled maintenance, please take a moment to provide updated contact information if it has changed:
📞 Primary & Secondary phone numbers / Emergency contacts
📧 Email address
🏡 Mailing address
🌿 Seasonal property owners: Be sure to provide a local emergency contact person and phone number during your absense!
👉 Update your info by calling 403-843-1050, emailing [email protected] or filling out the form on the Contact Us tab above.
Your cooperation is essential to helping us maintain a safe and responsive environment for everyone.